Assistive Technology (AT) ranges from low-tech options like adaptive utensils, to very high-tech smart home technology and includes anything that supports individuals in becoming more independent to achieve their goals in work, school or their daily lives. During this video care coordinators can explore different types of assistive technology; and think about how to better help One Care enrollees navigate, identify and obtain AT from resources such as the Assistive Technology Regional Centers in MA.
Recorded 3/24/21
One Care provides oral health benefits however there is some confusion among members and providers about what the benefits are and how to access, causing delays in care or no care. When accessing oral health services, people with disabilities often face inadequate preparation by providers, inaccessible buildings or equipment, and a lack of understanding of member’s diagnoses in order to provide good, quality care.
During the webinar we’ll discuss the role of care coordinator in helping members to address barriers to oral health access including understanding benefits (including authorization and billing process), identifying appropriate providers that are accessible, preparing both members and providers for dental visits, as well as working with the dental/oral health provider to make sure that any home care instructions and/or follow up requests are provided in writing so member / Care Coordinator can share with care team members as needed.
Recorded 03/05/2019
This webinar will explore the continuum of MassHealth substance use disorder (SUD) services in One Care, including newly added residential services, support navigators, and recovery coaches, available to improve health and increase rates of long-term recovery among individuals with SUD. Presenters from the MassHealth Office of Behavioral Health, Behavioral Health directors from the One Care plans, and an individual with lived experience working in recovery coaching will all share their thoughts on improving access to and success in substance use treatment.
Recorded 01/30/2014
This webinar will provide an overview of the behavioral health services, including the Department of Mental Health Services, that are now available as part of One Care. It will also describe the importance of a recovery orientation and the role of peer specialists in One Care.
Recorded 03/11/2020
Stable housing is essential for better health but navigating this terrain can be daunting. Care coordinators, LTS coordinators, and other professionals, who are familiar with affordable housing options will be better equipped to support MassHealth members, who are facing homelessness or who are in unstable housing.
Recorded 10/07/2020
The goal of this webinar is to increase the ability of care coordinators to support MassHealth members through the process of connecting with housing resources and maintaining current housing. Presenters provide insight into navigating some of the changes in housing related to COVID19 including the temporary eviction moratorium.
Recorded 04/02/2015
In this webinar, learn how to use strategies for identifying homeless individuals or those at risk of homelessness. Gain insight on issues related to homelessness when providing care consistent with your role as a provider or plan staff, and understand how to communicate the benefits of One Care for homeless individuals. Additionally, learn about resources on homelessness that can benefit enrollees.
Recorded 03/27/2014
During this webinar, we will discuss challenges and strategies for promoting wellness among people with disabilities. One Care services that can help support efforts to achieve wellness will also be explored.