One Care

Woman looking at a computer  Caregiver and Family  Speakers at a conference


Recorded Webinars – Learning Conferences - Quick Modules

Learning opportunities to help you successfully implement One Care.

This website is a portal to One Care Learning activities for One Care plans and their network providers. Trainings are offered in multiple formats including live webinars, recorded webinars, in-person conferences, and online modules.


Featured Event: Recorded WebinarNew!

Connecting to Substance Use Disorder (SUD) Services and Recovery

This webinar explores the continuum of MassHealth substance use disorder (SUD) services in One Care, including newly added residential services, support navigators, and recovery coaches, available to improve health and increase rates of long-term recovery among individuals with SUD. Presenters from the MassHealth Office of Behavioral Health, Behavioral Health directors from the One Care plans, and an individual with lived experience working in recovery coaching will all share their thoughts on improving access to and success in substance use treatment.


Featured Event: Recorded Webinar

Building Communication Access: Language and Cultural Considerations

Effective communication is essential to care planning. It facilitates your ability to identify the goals, preferences, needs and strengths of the individuals you support. These are indispensable to care and can pave the way for improved health care quality and equity for individuals with disabilities.

The goal of this webinar is to build providers’ communication skills when working with people with disabilities who do not use English as a first language, including spoken language or ASL, or who have low literacy levels related to limited education or cognitive disabilities.

Presenters will discuss the National Culturally and Linguistically Appropriate Services (CLAS) standards and share communication considerations related to: health literacy, language minorities and Deaf culture.


Featured Event: Recorded Webinar

Addressing Sexual Health in Assessments and Care Planning

Research shows that sexual health is a common concern among individuals with disabilities, but is often unaddressed by health care professionals, with many reporting lack of sufficient provider training and perceived lack of confidence. People with disabilities are often treated as though they are not engaged in sexual activity; therefore sexual health, reproductive health, or considerations related to sexual orientation or gender identity are often not discussed.

This webinar reviews the importance of asking sexual health, sexual orientation and gender identity questions in order to ensure comprehensive assessments and quality health care and to reduce health disparities. Presenters will discuss best practices in framing questions related to sexual orientation, gender identity and sexual health.