One Care Population

Principles of Cross-Cultural Competence

This online module offers information and practical strategies to assist plans and providers in providing culturally competent care and services to One Care enrollees. Cultural competence includes skills and practices related to race, ethnicity, sexual orientation, religion, and disability.

Putting Self-Direction and Other Independent Living Principles into Practice

This module is for One Care plan staff and providers working with One Care enrollees. During this module, you will review the Independent Living (IL) principles of self-determination, self-direction, dignity of risk and person-centered planning. You will hear from One Care consultants and advocates about how these principles impact the lives of people with disabilities and determine actions you can take to incorporate IL principles into your work beyond your current practice.

Identifying Potential Abuse and Neglect of One Care Members

Care Coordinators are placed in a unique position with members to observe or hear about potential abuse or neglect due to their face-to-face visits and close relationships. This module reviews the prevalence of abuse and neglect of individuals with disabilities, what to look for, and how to report suspicions. Presenters from the Disabled Persons Protection Commission (DPPC) review the process of filing a report and how you and DPPC can support the person with a disability.

Disability Etiquette in One Care

The purpose of this online module is to support One Care plan providers and staff in engaging One Care enrollees in their care. Based on their own personal and professional experiences, One Care Implementation Council members with disabilities offer an “insider’s perspective” on how to interact with individuals with disabilities in a manner that conveys respect and understanding.

Americans with Disabilities Act (ADA) Compliance

This module on ADA Compliance offers an overview of the Americans with Disabilities Act (ADA), a complex and often confusing law. The ADA’s main aim is to integrate individuals with disabilities into all aspects of living in the United States. For One Care, this means that all services and care must be accessible to Enrollees. This webinar covers various aspects of physical, programmatic, and communication access. Speakers provide specific information on ADA requirements and examples of ways to meet these requirements.

Contemporary Models of Disability: Beyond the Medical Model

This module provides an overview of three different ways of thinking about all types of disability: Independent Living, Self-Determination, and the Recovery Model, which provide a framework for the person-centered care expected through One Care.

Supporting One Care Members as Parents

Recorded 03/31/22

One Care offers unique benefits to members including supporting their needs as parents. This webinar discusses how care coordinators can support parents in One Care by developing goals related to parenting ​and working with parents to create care plans using innovative solutions, adaptive technology, ​and other resources to meet their goals. Presenters include a national expert and attorney discussing the rights, needs, and experiences of parents with disabilities; and a One Care Implementation Council member focused on ensuring parenting support in One Care. Presenters, along with participants will consider how care coordinators can support One Care members as parents.

Caring for Individuals with Co-Occurring Mental Health and Substance Use Disorders in One Care

Recorded 07/23/2015

This webinar discusses challenges and promising practices for engaging and providing care to One Care Enrollees with co-occurring mental health and substance use disorders. They will also learn about the services available to Enrollees with co-occurring disorders through One Care.

Promoting Behavioral Health Privacy Principles within One Care

Recorded 06/14/2016

This webinar describes how the stigma associated with behavioral health can affect access to care and share principles and practices identified by the Behavioral Health Privacy Workgroup to promote the use of behavioral health privacy principles within the One Care model.